Manager-Hospital Pharmacy Operations (Sign on Bonus - 20K)
Company: Mercy
Location: Ardmore
Posted on: April 3, 2026
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Job Description:
Find your calling at Mercy! Position Details: This position is
responsible for performing the management functions of strategic
marketing, financial planning, organizational awareness and
planning, employee development, decision input, professional and
technical expertise in setting objectives, and planning and
directing activities of assigned areas of responsibility. Manage
assigned areas of responsibility, support the department policies,
protocols, and procedures, consult and supervise the staff to
insure responsibility and accountability for patient care and
personnel through effective leadership as directed by the Director
of Pharmacy. 1.1 Contribute to developing departmental goals and
objectives which tie to the strategic plan and mission of the
organization and supports innovations in pharmacy as outlined by
the Director of Pharmacy. 1.2 Manage or consult to insure the
standards for pharmacy practice are consistent with recent research
findings and recognized professional standards and that the staff
comply with yearly registration requirements or as required
regulating authority. 1.3 Contribute to the development and
implementation of policies and procedures which guide and support
the delivery of pharmaceutical services to patients in all
settings. 1.4 Participates in weekly pharmacy management meetings
in order to promote open communication and cooperative and
collaborative working conditions across all pharmacy care areas,
assuring that pharmaceutical services are consistent throughout the
institution. Conducts bi-weekly staff meetings to instruct the
staff and provide timely information. 1.5 Compliance with all
Federal and State governmental agencies and board requirements,
regulations, laws, and directives pertaining to all pharmacy
practice settings to include; State Board of Pharmacy, State Board
of Health, DEA, OBNDD, and OSHA. Responsible for the CONTROLLED
SUBSTANCE INVENTORY to include required yearly inventory. 1.6
Identifies in ways to structure services and products which deliver
more than the customer/patient expects. 1.7 Contributes and manages
the financial and operational nuances of the facility and generates
strategic options, new approaches and possibilities to improve
quality and cost-effectiveness of the facility. 1.8 Prepare input
during the budget preparation process. 1.9 Manages the budget for
compliance during the fiscal year. Manages department supervisors
and staff to assure the integration of the departmental services
with the organization's primary functions and to coordinate and
integrate services within the department and with other
departments. Maintains organizational awareness and planning. 2.1
Actively seeks information that pertains to the overall functioning
of areas of responsibility within pharmacy services with regards to
pharmacy programs. Maintains an awareness of the
inter-relationships among activities in an area or project, careful
to manage work assignments and resource allocations. 2.2 Meets
bi-weekly with the pharmacy staff to provide inservice, competency
education and to provide updates on pharmacy services. 2.3 On an
annual basis, reviews with the Director the implementation and
evaluation of the staff programs, goals, process improvement
programs, and C.E. as they relate to areas of responsibility. Makes
suggestions regarding programs/services as they relate to areas of
responsibilitiy. 2.4 Contributes to the development and evaluation
of hospital policies and procedures, providing pharmacy input and
participates in selecting outside sources for needed services. 2.5
Actively participates on hospital committees as assigned,
maintaining open communication and harmonious working
relationships. 2.6 Insures all medication areas are inspected
monthly by assigning, monitoring, and recording staff personnel for
all medication in the hospital as directed by the Director. 2.7
Contributes leadership and direction to the acquisition, control,
storage, monitoring, management, security, utilization, and
patient/hospital staff education of all legend substances, drugs,
and OTC medications used in the health care system. 2.8 Delegates
and states clearly expectations or boundaries and provides
necessary guidance and resource to all employees in the department.
Manage the operations of the pharmacy within an annual budget to
meet the needs and objectives of areas of responsibility in
providing excellent pharmacy service. 3.1 Conducts yearly inventory
of all medications within the responsibility of the pharmacy.
Develops suggestions to meet budgetary allocations in opearting and
capital pharmacy approved budgets. 3.2 Contributes to the budgetary
process to ensure that increased or decreased revenue, expenses,
and/or capital budget items are correctly determined. 3.3
Recommends space and other resources needed by departments to
support the provision of patient care. 3.4 Contributes to the
budget process as directed by Director for the provision of care to
determine staffing appropriateness in meeting patient needs.
Recommends sufficient number of qualified and competent staff to
provide pharmaceutical care. 3.5 Monitors and manages the
allocation of human resource and addresses variances with the
Director for the bi-weekly RGO meetings. Schedules as directed the
personnel in areas of responsibility on a four week basis posted at
least one week in advance. Monitor any schedule change/absence to
insure conformance with department and hospital policy. Reports any
discrepancies to the Director of Pharmacy on a weekly basis. 3.6
Suggest cost indicators, such as productivity, supply expenditures
and capital expenditures and implements strategies to comply with
acceptable targets as set by the Director. 3.7 Continuously
investigate opportunities and implement ways to provide pharmacy
services in a more cost-efficient manner which will be reflected in
reduced department expenses without negatively impacting quality.
3.8 Accepts management responsibility for all employees in the
Department from orientation, evaluation, and separation that are
assigned. Advises HR on all actions taken for direct and indirect
reports as directed by the Director. 3.9 Seeks competency education
and assurance of employees by providing alternative learning
opportunities for staff. 3.10 Leads professional and non-exempt
employees. Assists in the development, implementation and
evaluation of programs that promote the recruitment, provide
orientation, retention, development and education of all pharmacy
staff. 4.1 Evaluates the performance of technician/clerical
personnel within one week of scheduled merit review date. 4.2
Provide inservices on pertinent department issues for the staff of
each area assigned as directed by the Director. 4.3 Develop
processes to determine the qualifications and competence of all
levels of staff who provide pharmaceutical care and services to
patients including licensed, certified, and those who are not
licensed independent practitioners. Monitors staff compliance to
competency requirements. 4.4 In cooperation with Educational
Resources, designs orientation, inservice and continuing education
programs to meet the needs of staff, enhancing staff competency for
areas assigned. 4.5 Serves as the liaison and channel of
communication between the Director of Pharmacy, the pharmacy staff,
and other hospital departments. 4.6 Manage the selection,
retention, promotion and termination process of personnel to remain
within budgeted standard, and maintaining appropriate skill mix
within the departments. 4.7 Review all decisions impacting
department or facility objectives or current policy with the
Director. Participates with other key personnel, medical staff and
hospital staff in planning, promoting and conducting quality care
monitoring and performance improvement activities. 5.1 Manage
appropriate quality control programs and continuously assess and
improve the department's performance. 5.2 Manage the evaluation of
current pharmacy practice and care delivery to identify
opportunities to improve quality, appropriateness and efficiency of
care and to ensure uniformity in the performance of patient care
processes. 5.3 Manage the volumes, workloads, and staff allocations
systems to evalute the adequacy of pharmacy hours and skill mix to
meet patient care programs as directed by the Director. 5.4
Participates in patient/staff satisfaction through surveys with
investigation and resolution of problems/concerns in a timely
manner. Reports findings and suggestions to the Director of
Pharmacy and provides feedback to pharmacy staff. Participates in
community and professional organizations. 6.1 Serve the health
education needs of the community by participation in health
screenings, special health events, support groups, presentations or
other health related endeavors. 6.2 Document active participation
in a professional or other approved organization. 6.3 Apply
professional and/or technical knowledge of operations to correctly
address a situation, taking into consideration the full range of
available facts. 6.4 Apply principles and dynamics of good
financial mangement taking action as appropriate to insure the
positive impact on the short and long term financial health of the
facility. 6.5 Manage the successful accomplishment of departmental
and facility goals and objectives. Demonstrates knowledge of
special needs and behaviors of specific age groups to include
neonatal, pediatric, adolescent, adult, and geriatric patients. 7.1
Demonstrates knowledge of the changes associated with age including
physical, psycho/social, cultural, safety, and other age-related
factors. 7.2 Demonstrates the ability to obtain and interpret
information in terms of patient needs. Perform duties assigned by
the Director of Pharmacy that will ensure quality health care
delivery to patients and personnel through the highest professional
standards and effective leadership. Perform informatics
responsibilities Active participation and leadership in all medical
informatics activities that support medication use; education of
pharmacy students, pharmacists, pharmacy technicians, healthcare
colleagues, and administrators; and research on the core areas of
medical informatics. Takes a leadership role in medical informatics
to ensure that health information technology supports safe
medication use Understand and maintain pharmacy information systems
Education: Requires a Bachelor's Degree Licensure: Requires a
current pharmacist license from applicable State Board of Pharmacy.
Experience: At least five years of demonstrated hospital clinical
experiences or completed ASHP Hospital Pharmacy Residency.
Certifications: Other: Manager will have the following skills: 1)
well-developed communication and interpersonal skills; 2) well
developed writing skills sufficient to design comprehensive and
concise reports and proposals; 3) skill in developing and
effectively delivering oral presentations; 4) general knowledge of
data processing operations sufficient to ensure the development of
programs specifications for data input, data retrieval and report
preparation; 5) skill in effectively applying counseling techniques
in the resolution of staff conflict; and 6) skill in identifying
and recommending training needs of staff. Knowledge of the skill to
direct all activities of assigned departments, to include: 1)
supervising the development and implementation of quality control
procedures as directed; 2) supervising a multi-disciplinary team as
directed; and 3) supervising the development, implementation, and
promotion of new programs as directed. Why Mercy? From day one,
Mercy offers outstanding benefits - including medical, dental, and
vision coverage, paid time off, tuition support, and matched
retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At
Mercy, you'll help shape the future of healthcare through
innovation, technology, and compassion. As we grow, you'll grow
with us. keyword(s): Pharmacy, Manager
Keywords: Mercy, Midwest City , Manager-Hospital Pharmacy Operations (Sign on Bonus - 20K), Healthcare , Ardmore, Oklahoma
